Healthcare Solutions

Productivity gains in reception, plus a positive patient experience

Sited in a day clinic, and running patient check in software, a kiosk delivers productivity gains for the clinic team as staff no longer need to check patients in, add them to system and equipment lists, or locate them and escort them to their appointment.

The patient's experience is improved through reduced queuing, acknowledgement of arrival, provision of estimated waiting time, printed directions and the provision of privacy, particularly relevant to sexual health clinics.

Productivity gains in patient liaison, plus a prompt, effective response

Sited near a trusts PALS desk, and running complaint handling software, a kiosk delivers productivity gains for the liaison team as staff no longer have to fill out forms on the complainants behalf.

The complainant receives a prompt and effective response. Avoiding the need for transcription improves data accuracy and makes it available immediately; particularly relevant if the feedback concerns an area such as cleaning that could help in the prevention of infection.

Productivity gains in care management, plus timely, informed assessment

Sited in a care home and running care management software a kiosk delivers productivity gains for the care team as reporting on daily care tasks can be undertaken as they are carried out, rather than at the shift end, improving speed and accuracy of reporting.

The client benefits from accuracy of reporting and prompt, effective updates to their care plan.