Our tried and tested software solutions tailored to your exact
requirements coupled with our stunning customer facing kiosks truly
Popular applications provide solutions to some common retail
Many potential customers are lost due to perceived queuing
times. Studies have shown over 20% of customers will refuse to
queue if it is thought to more than two minutes. Kiosks enable you
to split the queue and divert staff to more efficient roles. This
is especially important when typically 70% of business is done
during the lunchtime rush.
Our fast food kiosk ordering systems allow the store owner to
divert customers to the kiosks during busy periods thus reducing
the queue size and waiting time. In addition to the timesaving
benefits the ordering system has great cross selling and up-selling
potential, increasing overall spend by as much as 25%. Offers and
promotions can be centrally controlled and vital statistics can be
gathered on your customers purchasing behaviour.
Improve customer satisfaction
Our self service kiosks enable much faster customer turnaround
and quicker service. Features such as bill payment, product
information and in store location all improve overall customer
satisfaction and retention.
Our convenience/express store kiosks allow the customer to
select meals and recipe ideas by mood, time or budget. Offers and
promotions can be centrally controlled and pushed down to the kiosk
estate allowing rapid change of deals to tie in with in-store
promotions. The product finder and shopping list builder aids the
customer experience and makes sure nobody leaves without an item
whilst providing upselling and cross-selling opportunities. An
ideal solution for the changing behaviour in our weekly shop.
Increase basket spend
It has been shown that customers using self service kiosks feel
less pressured and typically spend over 25% more through up selling
and cross selling promotions.
Cost savings are made through greater staff productivity and
reduced recruitment and training spend. Our software allows the
retailer to update promotional and marketing incentives to clear
stock and target user behaviour.
Reduce print runs
All product datasheets and documentation can be stored
electronically and pushed down to the kiosks reducing the needs for
expensive print runs. Customers can email documents home or SMS to
their phone therefore capturing vital data.
A kiosk can be the perfect way to promote a new product in an
innovative dynamic way. Taking traditional digital media to another
level with user interaction and customisation the touchscreen
interface allows the user to see the product in much more detail
filtering the information relevant to them. Ideal for product
launches and showrooms where printed media can be limited and
expensive, the technology allow the integration of video content
and can still retain the brochure in an email format.
The Lexus promotional software took advantage of the multitouch
interface allowing the user to dynamically zoom and rotate the
application menus to fully customise the car and see it from all
angles, these included colour choice and interior design. The
application also integrated promotional videos and marketing
material greatly enhancing the product appeal.
Other applications include
- In store product location maps and search
- Dynamic product information and
- Embedded e-brochure and video
- Product information, E-mail home
- Targeted advertising at POS when searching for
- Product ordering and payment.
- In store shopping list collation and print
- Special offer promotion codes to print
- Loyalty card scanning and