Solutions

Our tried and tested software solutions tailored to your exact requirements coupled with our stunning customer facing kiosks truly deliver.

Popular applications provide solutions to some common retail issues:

Reduced walk-aways

Many potential customers are lost due to perceived queuing times. Studies have shown over 20% of customers will refuse to queue if it is thought to more than two minutes. Kiosks enable you to split the queue and divert staff to more efficient roles. This is especially important when typically 70% of business is done during the lunchtime rush.

Our fast food kiosk ordering systems allow the store owner to divert customers to the kiosks during busy periods thus reducing the queue size and waiting time. In addition to the timesaving benefits the ordering system has great cross selling and up-selling potential, increasing overall spend by as much as 25%. Offers and promotions can be centrally controlled and vital statistics can be gathered on your customers purchasing behaviour.

Improve customer satisfaction

Our self service kiosks enable much faster customer turnaround and quicker service. Features such as bill payment, product information and in store location all improve overall customer satisfaction and retention.

Our convenience/express store kiosks allow the customer to select meals and recipe ideas by mood, time or budget. Offers and promotions can be centrally controlled and pushed down to the kiosk estate allowing rapid change of deals to tie in with in-store promotions. The product finder and shopping list builder aids the customer experience and makes sure nobody leaves without an item whilst providing upselling and cross-selling opportunities. An ideal solution for the changing behaviour in our weekly shop.

Increase basket spend

It has been shown that customers using self service kiosks feel less pressured and typically spend over 25% more through up selling and cross selling promotions.

Reduce costs

Cost savings are made through greater staff productivity and reduced recruitment and training spend. Our software allows the retailer to update promotional and marketing incentives to clear stock and target user behaviour.

Reduce print runs

All product datasheets and documentation can be stored electronically and pushed down to the kiosks reducing the needs for expensive print runs. Customers can email documents home or SMS to their phone therefore capturing vital data.

Product Showcase

A kiosk can be the perfect way to promote a new product in an innovative dynamic way. Taking traditional digital media to another level with user interaction and customisation the touchscreen interface allows the user to see the product in much more detail filtering the information relevant to them. Ideal for product launches and showrooms where printed media can be limited and expensive, the technology allow the integration of video content and can still retain the brochure in an email format. 

The Lexus promotional software took advantage of the multitouch interface allowing the user to dynamically zoom and rotate the application menus to fully customise the car and see it from all angles, these included colour choice and interior design. The application also integrated promotional videos and marketing material greatly enhancing the product appeal.

Other applications include